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Old Jun 30, 2009, 10:03 PM // 22:03   #201
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Originally Posted by Tender Wolf View Post
Patience is wearing thin for many people...
Unfortunately that's not something Anet can change!

People, this is a game, why so serious?
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Old Jun 30, 2009, 10:17 PM // 22:17   #202
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Originally Posted by Fril Estelin View Post
Unfortunately that's not something Anet can change!

People, this is a game, why so serious?
I'm so serious because this is annoying. It's been a month and all we hear is the same unhelpful news over and over. People are leaving the game at a rapid pace. My guild usually has like 20 people online a day; now we're lucky if we see 5. That should say something about where the game is going.
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Old Jun 30, 2009, 10:24 PM // 22:24   #203
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Originally Posted by Regina Buenaobra View Post
To clarify: I didn't say that the XTH points are ready to be distributed. I stated that we have everyone's information, and people would get the correct number of points. I gave no time frame for it.
That's what I meant. I didn't mean they were ready to be distributed this moment, but they had been calculated. Thanks, Regina.
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Originally Posted by Tender Wolf View Post
I'm so serious because this is annoying. It's been a month and all we hear is the same unhelpful news over and over. People are leaving the game at a rapid pace. My guild usually has like 20 people online a day; now we're lucky if we see 5. That should say something about where the game is going.

If your guildies are only playing this game because of some free points for PvP rewards and keys, that doesn't say anything about the game. That says something about your guildies, and more importantly, your guild. If you're so irritated that this game isn't "working properly" in your eyes, there are bazillions of other free MMO's out there in the intertubes. A simple google search for "Free MMO" will provide a whole boatload of searches. Maybe one of those can satisfy your entitlement desire.
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Old Jun 30, 2009, 10:27 PM // 22:27   #204
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Originally Posted by Tender Wolf View Post
People are leaving the game at a rapid pace.
XTH is not going to change that, neither will news about fixing it. And GW was always meant to be a casual game, and according to Regina's recent statement, the April update brought some new activity (not in your guild, neither in mine).

Once more, no need to get so serious, it doesn't impact gameplay, it's free money and that's why people take it so seriously. Well they shouldn't, if it's annoying, ignore it for a while (weeks) or move on to another game.

When you put GW in context, all this is a minor annoyance. It's not as if we couldn't AB/GVG or play in DoA/dungeons because they had to be shut down for repair.
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Old Jul 01, 2009, 12:54 AM // 00:54   #205
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Originally Posted by Tender Wolf View Post
And again, all we hear is "we're working on it." How long does it take to work on it for crying out loud? It's been a month. Personally I'd rather not see any update until it's fixed for good, as all the others have said roughly the same thing - "we're working on it, hope to get it up soon, thanks for your patience." Patience is wearing thin for many people...
I think you may have a slightly different perception of time to my understanding of what happened in the last two weeks...

It's been less than two weeks since June 18, which was the last time that XTH points were distributed.

It's been one week since we announced the decision (June 23) to take Xunlai down for extended maintenance.
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Old Jul 01, 2009, 01:08 AM // 01:08   #206
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Quote:
Originally Posted by Regina Buenaobra View Post
It's been less than two weeks since June 18, which was the last time that XTH points were distributed.
And that distribution was faulty, so over a month (48days) since points were properly handed out.
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Old Jul 01, 2009, 01:17 AM // 01:17   #207
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Quote:
Originally Posted by Regina Buenaobra View Post
It's been less than two weeks since June 18, which was the last time that XTH points were distributed.
I think you may have a slightly different perception of distributing points to my understanding.

The 18th was not the date people have been waiting since.
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Old Jul 01, 2009, 01:19 AM // 01:19   #208
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.........yeah since they were late this month to begin with.....think tender has it right on the nose, anet doesnt perceive time as we do.
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Old Jul 01, 2009, 01:20 AM // 01:20   #209
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Every distribution has given a faulty number of points to at least some people. Last month's distribution error was obviously bigger than usual. There's no reason to get picky over how long the XTH has been broken because it's honestly been broke since the release.

However, instead of everyone moaning about it, you should be happy that Anet is actually taking action to fix this. They're taking time out of other development processes to fix an issue that isn't a necessity to the game. Anet could have said "Well, XTH is broken so we're removing it from the game permanently." Then you might have a little reason to bitch. But they're making an honest effort to fix it, and time frame aside, it's not something that should be bashed.

The community should be giving Anet a positive response to this, not a negative one. Bashing the temporary shutdown of the XTH only discourages Anet from fixing items like this. After all, why bother when the community is just gonna rage-face anyways?
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Old Jul 01, 2009, 01:22 AM // 01:22   #210
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Thanks for the heads up, hope to hear good news coming soon on this. I miss my zkeys =[
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Old Jul 01, 2009, 01:22 AM // 01:22   #211
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May was my first time doing Xunlai PredictionsWell lets say I actually got some points,where do I get them?
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Old Jul 01, 2009, 01:32 AM // 01:32   #212
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Originally Posted by Kyosuki View Post
May was my first time doing Xunlai PredictionsWell lets say I actually got some points,where do I get them?
assuming your account has already been registered for hero battles (yeah that's required for predictions), you get the points from kun shao then cash them in with tolkano (for zkeys) all at the GToB.

you'll see everyone gather around kun shao, he usually gives the points, but not right away, about 10+mins after you login from downloading the new build.
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Old Jul 01, 2009, 01:39 AM // 01:39   #213
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Originally Posted by cosyfiep View Post
anet doesnt perceive time as we do.
Speak for yourself.

The expected date of point distribution was June 11th. But it was delayed a week. The problems appeared on the 18th. It's been less than three weeks since the expected date. Less than two weeks since the problems started. Tender Wolf somehow expanded that to a month.
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Old Jul 01, 2009, 03:02 AM // 03:02   #214
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It's been less than two weeks since June 18, which was the last time that XTH points were distributed.

shouldnt it be SOME points we given out? because i didnt get mine and awhole lot of people i know didnt either. and i know a few people close to leaving or have left already. xulani being one reason others being all the bugs,nerfs.buff etc. anet cant get straight. i do hope we get out points soon. *waves a cute puppy to entices the anet peeps to work faster*
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Old Jul 01, 2009, 03:12 AM // 03:12   #215
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Quote:
Originally Posted by [DE] View Post
Every distribution has given a faulty number of points to at least some people. Last month's distribution error was obviously bigger than usual. There's no reason to get picky over how long the XTH has been broken because it's honestly been broke since the release.

However, instead of everyone moaning about it, you should be happy that Anet is actually taking action to fix this. They're taking time out of other development processes to fix an issue that isn't a necessity to the game. Anet could have said "Well, XTH is broken so we're removing it from the game permanently." Then you might have a little reason to bitch. But they're making an honest effort to fix it, and time frame aside, it's not something that should be bashed.

The community should be giving Anet a positive response to this, not a negative one. Bashing the temporary shutdown of the XTH only discourages Anet from fixing items like this. After all, why bother when the community is just gonna rage-face anyways?
THANK YOU.
So many people are angry at A.net for there being a problem, but those same people are then angry that A.net is trying to fix it. Strange.
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Old Jul 01, 2009, 03:28 AM // 03:28   #216
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Quote:
Originally Posted by AngelWJedi View Post
It's been less than two weeks since June 18, which was the last time that XTH points were distributed.

shouldnt it be SOME points we given out? because i didnt get mine and awhole lot of people i know didnt either. and i know a few people close to leaving or have left already. xulani being one reason others being all the bugs,nerfs.buff etc. anet cant get straight. i do hope we get out points soon. *waves a cute puppy to entices the anet peeps to work faster*
I'm waiting like you! It's been over 2 and a half week with no points. I think A-Net is trying to determine the best way to approach this. For example..

A-Net can....
A) give EVERYONE certain amount of XTH points (to cover up the screw ups)
B) Only provide points for those that missed out on the delivery on June 18th
C) Trying to fix the XTH house and re-distribute the points after it is fix

Either way I have patient to wait it out.. even if it mean waiting until mid or end of July!
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Old Jul 01, 2009, 09:45 AM // 09:45   #217
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I think this is like the 3rd time this has been said, and I am hoping someone from ANET reads this and perhaps comments on it.

Wouldnt it be easier and make everyone happier if they just gave everyone 100 points NOW instead of waiting for them to figure out who gets what? Easier for ANET, they're happier. No more waiting for us, We're happier. WOULD ANYONE HAVE A PROBLEM WITH THIS?

Regina, its a simple fix to a very complex issue and from a customer service standpoint it is your best option. Can you please comment on this?
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Old Jul 01, 2009, 10:03 AM // 10:03   #218
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I just wanted to inform you that two weeks ago i got points without ever engaging in the xunlai betting events. I dont know how that happened. I was surprised myself...
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Old Jul 01, 2009, 11:58 AM // 11:58   #219
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Quote:
Originally Posted by Regina Buenaobra View Post
I think you may have a slightly different perception of time to my understanding of what happened in the last two weeks...

It's been less than two weeks since June 18, which was the last time that XTH points were distributed.

It's been one week since we announced the decision (June 23) to take Xunlai down for extended maintenance.
To all, like me, who are upset about this problem, give up!

There are too many Anet sycophants willing to flame anyone who has a negative word about Anet and given the above response, Anet knows this.

We've just been politely told to shut up and wait until it's done, with no guarantee of information being shared unless they choose.

I'm sure glad my auto mechanic doesn't work this way.
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Old Jul 01, 2009, 12:08 PM // 12:08   #220
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Yeah because your auto mechanic gives you free stuff where you can whine about, right?
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